Service and maintenance including access to our 24-hour emergency helpline

On-site documentation

Lift performance reports when Remote Monitoring is installed

Health & Safety Risk Assessment Site Audit

24-hour's call center

Response time to entrapment call on-site target time 1 hour

Response time to call out on-site target time 4 hours

Repairs of minor components

Call outs included during normal working hours Mon - Fri 8am to 4.30pm

Call outs included outside normal working hours Mon - Fri 4.30pm to 8am

Saturday and Sunday call outs included

Repair and replacement of parts*

Emergency release training on-site for up to 4 people

Voice link when fitted with remote monitoring